One of the issues that users of EMR face is the need to develop best practices in the exam room during the patient encounter. A excellent article published in the March 2006 edition of Family Practice Management entitled EHRs in the Exam Room: Tips on Patient-Centred Care (.pdf) describes 10 strategies that, if followed, will enhance the encounter when using a computer.
The article includes strategies such as knowing when to push the computer monitor away during the encounter, enhancing your typing skills and pointing to the screen when discussing data that is being viewed. In addition, remembering to look at your patient and not focus on the monitor during the encounter.
The majority of these recommendations are just good common sense, however it is easy to become more focused on the technology than on the patient.
How do you retain a patient-centred approach when using an EMR in the exam room? Add your suggestions and comments by clicking on the 'Comments' link below.